The following is a list of the possible values a third party will receive in the state and response code fields.

The state field by itself is the overall reported state of the transaction and should be the only field that third parties take any action on.

The compound state is a combination of the state and a reason, this field is informational only and is subject to change without notice.

The filtered state (if specified) will be used when required by the end user’s browser

IDStateReasonResponse CodeDescriptionUI Filtered State
PREFLIGHTPREFLIGHTPREFLIGHTIS0001Transaction starting
IN_PROGRESSPENDINGSTARTING_TRANSACTIONIS0101Transaction in progress
VALIDATING_TRANSACTIONPENDINGVALIDATING_TRANSACTIONIS0102Validating transaction
VALIDATED_TRANSACTIONPENDINGVALIDATED_TRANSACTIONIS0103Validated transaction
PROCESSING_TRANSACTIONPENDINGPROCESSING_TRANSACTIONIS0104Processing transaction
PIV_SUCCESSPENDINGPIV_SUCCESSIS0105The PIV process has been successfully completed, registration is continuing
PIV_REVIEWPENDINGPIV_REVIEWIS0106The PIV process has been failed and requires manual reviewing
AWAIT_SECRETPENDINGAWAIT_SECRETIS0109Awaiting transaction secrets
RETRY_PIVPENDINGRETRYING_TRANSACTIONIS0110PIV process restarted by operator
COLLECT_OTP_DETAILSPENDINGCOLLECT_OTP_DETAILSIS0111Collecting OTP details from user
GENERATE_OTPPENDINGGENERATE_OTPIS0112Generating OTP
GENERATE_PIN_OTPPENDINGGENERATE_PIN_OTPIS0113Generating OTP-PIN
AWAIT_OTPPENDINGAWAIT_OTPIS0114Awaiting OTP
AWAIT_PINPENDINGAWAIT_PINIS0115Awaiting PIN
AWAIT_PIN_OTPPENDINGAWAIT_PIN_OTPIS01116Awaiting OTP-PIN
PIN_ACCEPTEDPENDINGPIN_ACCEPTEDIS0117PIN entered and accepted
AWAIT_KYC_INFORMATIONPENDINGAWAIT_KYC_INFORMATIONIS0119Awaiting KYC information
AWAIT_KYC_DOCUMENTATIONPENDINGAWAIT_KYC_DOCUMENTATIONIS0120Awaiting KYC documentation
PROCESSING_DOCUMENTPENDINGPROCESSING_DOCUMENTIS0121Processing KYC documentation
AWAIT_SCA_AUTHENTICATIONPENDINGAWAIT_SCA_AUTHENTICATIONIS0123Prompting user for SCA authentication
CONTACTING_USERPENDINGCONTACTING_USERIS0124Contacting end user via email or SMS
PROCESSING_TRANSACTION_AUTH_APENDINGPROCESSING_TRANSACTION_AUTH_AIS0125Processing first authorization transaction secret
PROCESSING_TRANSACTION_AUTH_BPENDINGPROCESSING_TRANSACTION_AUTH_BIS0126Processing second authorization transaction secret
PROCESSING_TRANSACTION_CAPTURE_APENDINGPROCESSING_TRANSACTION_CAPTURE_AIS0127Processing first capture transaction secret
PROCESSING_TRANSACTION_CAPTURE_BPENDINGPROCESSING_TRANSACTION_CAPTURE_BIS0128Processing second capture transaction secret
AWAIT_PAYMENTPENDINGAWAIT_PAYMENTIS0129Awaiting payment details
FAILED_EXTERNAL_VERIFICATIONREJECTEDFAILED_EXTERNAL_VERIFICATIONIS0191Failed External EOI Data Sources verification
CARD_BLOCKDECLINEDCARD_ISSUER_COUNTRYIS0308Card issuer country has been blocked by inclusions filters
BANK_EXCLUDEDDECLINEDCARD_ISSUERIS0309Card issuer has been blocked by inclusions filters
LOCATION_EXCLUDEDDECLINEDLOCATION_EXCLUDEDIS0312Location is not enabled in Geo Inclusions list
OTP_TOKEN_DENIEDDECLINEDOTP_TOKEN_DENIEDIS0313Invalid token
TOR_DETECTEDDECLINEDTOR_DETECTEDIS0317Tor detected
KYC_THRESHOLD_EXCEEDEDDECLINEDKYC_THRESHOLD_EXCEEDEDIS0318KYC Threshold exceeded
CARD_TYPE_NOT_ALLOWED_FOR_KYCDECLINEDDECLINED.CARD_TYPE_NOT_ALLOWED_FOR_KYCIS0319The card provided cannot be used for KYC
SECOND_SECRET_REJECTEDREJECTEDSECOND_SECRET_REJECTEDIS0403Charge failed on second secret amount
SECRET_TOKEN_DENIEDDECLINEDSECRET_TOKEN_DENIEDIS0404Invalid secret
THREE_D_S_DENIEDDECLINEDFAILED_3DS_AUTHENTICATIONIS0405Failed 3-D Secure Authentication
THREE_D_S_NOT_ENROLLEDDECLINED3DS_NOT_ENROLLEDIS0406Card holder not enrolled into 3-D Secure
TRANSACTION_EXPIREDEXPIREDEXPIREDIS0501Transaction has expired
REQUESTED_DOCUMENTSPENDINGMANUAL_REQUESTED_DOCUMENTIS0550After reviewing the submitted documents, the client has been requested to re-upload
CANCELLEDCANCELLEDCANCELLEDIS0601Transaction cancelled by user
OPERATOR_CANCELLEDCANCELLEDOPERATOR_CANCELLEDIS0602Transaction cancelled by operator
UNSUPPORTED_OPERATION_REJECTEDREJECTEDOPERATION_NOT_SUPPORTEDIS0603Transaction has been declined because operation is not supported
REJECTED_MAX_ATTEMPTSREJECTEDMAX_ATTEMPTSIS0604Transaction has been declined because max attempts reached
UNSUPPORTED_SETTINGS_CONFIGURATIONREJECTEDSETTINGS_CONFIGURATIONIS0605Transaction has been declined because settings configuration does not support this operation
REJECTED_INVALID_CARD_TOKENREJECTEDINVALID_CARD_TOKENIS0606Transaction has been declined because card token provided cannot be resolved
REJECTED_INVALID_RECURRING_DETAILSREJECTEDINVALID_RECURRING_DETAILSIS0607Transaction has been declined because recurring details cannot be resolved
UNSUPPORTED_CVV_LESS_CARD_TOKEN_ONLYREJECTEDCVV_LESS_CARD_TOKEN_ONLYIS0608Transaction has been declined because CVV-Less operations are not supported
RISK_ACCEPTEDSUCCESSRISK_MANUAL_ACCEPTEDIS0621Transaction has been accepted after being flagged as high riskSUCCESS.MANUAL_ACCEPTED
RISK_REJECTEDREJECTEDRISK_MANUAL_REJECTEDIS0622Transaction has been declined after being flagged as high riskREJECTED.MANUAL_REJECTED
RISK_AUTO_REJECTEDREJECTEDRISK_AUTO_REJECTEDIS0623Transaction has been automatically declined after being flagged as high riskREJECTED.AUTO_REJECTED
RISK_REVIEWPENDINGRISK_REVIEWIS0644Transaction was flagged as high risk and is being reviewedPENDING.MANUAL_REVIEW
SCREEN_ACCEPTEDSUCCESSSCREEN_MANUAL_ACCEPTEDIS0660Transaction has been accepted after being flagged for possible PEP/SanctionSUCCESS.MANUAL_ACCEPTED
SCREEN_REJECTEDREJECTEDSCREEN_MANUAL_REJECTEDIS0661Transaction has been declined after being flagged for possible PEP/SanctionREJECTED.MANUAL_REJECTED
SCREEN_REVIEWPENDINGSCREEN_MANUAL_REVIEWIS0664Transaction was flagged for possible PEP/Sanction and is being reviewedPENDING.MANUAL_REVIEW
SCREEN_AUTO_REJECTEDREJECTEDSCREEN_AUTO_REJECTEDIS0665Transaction has been automatically declined after being flagged for possible PEP/SanctionREJECTED.AUTO_REJECTED
AML_REJECTEDREJECTEDSCREEN_AUTO_REJECTEDIS0671Transaction has been declined after being flagged for possible money launderingREJECTED.AML_MANUAL_REJECTED
AML_REVIEWPENDINGAML_REVIEWIS0674Transaction was flagged for possible money laundering and is being reviewedPENDING.AML_MANUAL_REVIEW
AML_AUTO_REJECTEDREJECTEDAML_AUTO_REJECTEDIS0675Transaction has been automatically declined after being flagged for possible money launderingREJECTED.AML_AUTO_REJECTED
MANUAL_ACCEPTSUCCESSMANUAL_ACCEPTEDIS0701KYC registration manually accepted
MANUAL_REVIEWPENDINGMANUAL_REVIEWIS0901KYC registration manual review required
EOI_REVIEWPENDINGEOI_REVIEWIS0902Updated EOI details review requiredPENDING.MANUAL_REVIEW
MANUAL_REJECTEDREJECTEDMANUAL_REJECTEDIS1101KYC registration manually rejected
KYC_AUTO_REJECTEDREJECTEDREJECTED.KYC_AUTO_REJECTEDIS1102KYC registration automatically rejected
UPSTREAM_REJECTEDREJECTEDREJECTED.UPSTREAM_REJECTEDIS1103Payment provider: Rejected
AWAIT_PASSPORT_DETAILSPENDINGPENDING.AWAIT_PASSPORT_DETAILSIS1110Awaiting passport details
AWAIT_DRIVERS_LICENCE_DETAILSPENDINGPENDING.AWAIT_DRIVERS_LICENCE_DETAILSIS1115Awaiting drivers licence details
AWAIT_NATIONAL_ID_DETAILSPENDINGPENDING.AWAIT_NATIONAL_ID_DETAILSIS1116Awaiting national id details
AWAIT_GENDER_DETAILSPENDINGPENDING.AWAIT_GENDER_DETAILSIS1117Awaiting gender details
UPSTREAM_FAILUREREJECTEDDECLINED.UPSTREAM_FAILUREIS1200Payment provider: Unexpected error
OKSUCCESSCOMPLETE00Approved and completed successfully
INVALID_REFERREJECTEDINVALID_REFER01Refer to card issuer
INVALID_MERCHANTREJECTEDINVALID_MERCHANT03Invalid merchant
INVALIDREJECTEDINVALID06Error
NOT_SUPPORTEDFAILEDNOT_SUPPORTED11Not supported transaction request
INVALID_TRANSACTIONFAILEDINVALID_TRANSACTION12Invalid transaction
INVALID_CARD_NUMBERREJECTEDINVALID_CARD_NUMBER14Invalid card number
INVALID_RESPONSEREJECTEDINVALID_RESPONSE20Invalid response
NO_ACTION_TAKENPENDINGCAPTURE21No action taken
LOST_CARDREJECTEDLOST_CARD41Lost card, pick up (fraud account)REJECTED.UPSTREAM_REJECTED
STOLEN_CARDREJECTEDSTOLEN_CARD43Stolen card, pick up (fraud account)REJECTED.UPSTREAM_REJECTED
INSUFFICIENT_FUNDSREJECTEDINSUFFICIENT_FUNDS51Insufficient funds
CARD_EXPIREDREJECTEDCARD_EXPIRED54Expired card or expiration date is missing
SUSPECTED_FRAUDREJECTEDSUSPECTED_FRAUD59Suspected fraudREJECTED.UPSTREAM_REJECTED
EXCEEDS_APPROVAL_LIMITREJECTEDEXCEEDS_APPROVAL_LIMIT61Exceeds approval amount limit
RESTRICTED_CARDREJECTEDRESTRICTED_CARD62Restricted card (card invalid in this region or country)
EXCEEDS_FREQUENCY_LIMITREJECTEDFREQUENCY_LIMIT65Exceeds withdrawal frequency limit
NEGATIVE_CVVREJECTEDNEGATIVE_CVV82Negative CAM, dCVV, iCVV, or CVV results
SYSTEM_MALFUNCTIONFAILEDUNEXPECTED_ERROR96System malfunction
PAN_SCREENING_LOST_CARDREJECTEDPAN_SCREENING_LOST_CARDPS41Lost card, pick up (fraud account)REJECTED.AUTO_REJECTED
PAN_SCREENING_STOLEN_CARDREJECTEDPAN_SCREENING_STOLEN_CARDPS43Stolen card, pick up (fraud account)REJECTED.AUTO_REJECTED
PAN_SCREENING_FRAUD_CARDREJECTEDPAN_SCREENING_FRAUD_CARDPS34Pick up card (fraud account)REJECTED.AUTO_REJECTED
PAN_SCREENING_PICKUP_CARDREJECTEDPAN_SCREENING_PICKUP_CARDPS4Pick up cardREJECTED.AUTO_REJECTED
PAN_SCREENING_UNAUTHORIZED_CARDREJECTEDPAN_SCREENING_UNAUTHORIZED_CARDPS36Restricted card (Unauthorized use)REJECTED.AUTO_REJECTED
PAN_SCREENING_COUNTERFEIT_CARDREJECTEDPAN_SCREENING_COUNTERFEIT_CARDPS81Counterfeit card