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Below there is a list of the possible values a third party will receive in the state and response code fields.

The state field by itself is the overall reported state of the transaction and should be the only field that third parties take any action on.

The compound state is a combination of the state and a reason, this field is informational only and is subject to change without notice.

The filtered state (if specified) will be used when required by the end user’s browser.

PREFLIGHT

ID	State	Reason	Response Code	Description	UI Filtered State
PREFLIGHT	PREFLIGHT	PREFLIGHT	IS0001	Transaction starting	–

PENDING

ID	State	Reason	Response Code	Description	UI Filtered State
IN_PROGRESS	PENDING	STARTING_TRANSACTION	IS0101	Transaction in progress	–
VALIDATING_TRANSACTION	PENDING	VALIDATING_TRANSACTION	IS0102	Validating transaction	–
VALIDATED_TRANSACTION	PENDING	VALIDATED_TRANSACTION	IS0103	Validated transaction	–
PROCESSING_TRANSACTION	PENDING	PROCESSING_TRANSACTION	IS0104	Processing transaction	–
PIV_SUCCESS	PENDING	PIV_SUCCESS	IS0105	The PIV process has been successfully completed, registration is continuing	–
PIV_REVIEW	PENDING	PIV_REVIEW	IS0106	The PIV process has been failed and requires manual reviewing	–
AWAIT_SECRET	PENDING	AWAIT_SECRET	IS0109	Awaiting transaction secrets	–
RETRY_PIV	PENDING	RETRYING_TRANSACTION	IS0110	PIV process restarted by operator	–
COLLECT_OTP_DETAILS	PENDING	COLLECT_OTP_DETAILS	IS0111	Collecting OTP details from user	–
GENERATE_OTP	PENDING	GENERATE_OTP	IS0112	Generating OTP	–
GENERATE_PIN_OTP	PENDING	GENERATE_PIN_OTP	IS0113	Generating OTP-PIN	–
AWAIT_OTP	PENDING	AWAIT_OTP	IS0114	Awaiting OTP	–
AWAIT_PIN	PENDING	AWAIT_PIN	IS0115	Awaiting PIN	–
AWAIT_PIN_OTP	PENDING	AWAIT_PIN_OTP	IS01116	Awaiting OTP-PIN	–
PIN_ACCEPTED	PENDING	PIN_ACCEPTED	IS0117	PIN entered and accepted	–
AWAIT_KYC_INFORMATION	PENDING	AWAIT_KYC_INFORMATION	IS0119	Awaiting KYC information	–
AWAIT_KYC_DOCUMENTATION	PENDING	AWAIT_KYC_DOCUMENTATION	IS0120	Awaiting KYC documentation	–
PROCESSING_DOCUMENT	PENDING	PROCESSING_DOCUMENT	IS0121	Processing KYC documentation	–
AWAIT_SCA_AUTHENTICATION	PENDING	AWAIT_SCA_AUTHENTICATION	IS0123	Prompting user for SCA authentication	–
CONTACTING_USER	PENDING	CONTACTING_USER	IS0124	Contacting end user via email or SMS	–
PROCESSING_TRANSACTION_ AUTH_A	PENDING	PROCESSING_TRANSACTION_ AUTH_A	IS0125	Processing first authorization transaction secret	–
PROCESSING_TRANSACTION_ UTH_B	PENDING	PROCESSING_TRANSACTION_ AUTH_B	IS0126	Processing second authorization transaction secret	–
PROCESSING_TRANSACTION_ CAPTURE_A	PENDING	PROCESSING_TRANSACTION_ CAPTURE_A	IS0127	Processing first capture transaction secret	–
PROCESSING_TRANSACTION_ CAPTURE_B	PENDING	PROCESSING_TRANSACTION_ CAPTURE_B	IS0128	Processing second capture transaction secret	–
AWAIT_PAYMENT	PENDING	AWAIT_PAYMENT	IS0129	Awaiting payment details	–
REQUESTED_DOCUMENTS	PENDING	MANUAL_REQUESTED_ DOCUMENT	IS0550	After reviewing the submitted documents, the client has been requested to re-upload	–
RISK_REVIEW	PENDING	RISK_REVIEW	IS0644	Transaction was flagged as high risk and is being reviewed	PENDING. MANUAL_REVIEW
SCREEN_REVIEW	PENDING	SCREEN_MANUAL_REVIEW	IS0664	Transaction was flagged for possible PEP/Sanction and is being reviewed	PENDING. MANUAL_REVIEW
AML_REVIEW	PENDING	AML_REVIEW	IS0674	Transaction was flagged for possible money laundering and is being reviewed	PENDING.AML_ MANUAL_REVIEW
MANUAL_REVIEW	PENDING	MANUAL_REVIEW	IS0901	KYC registration manual review required	PENDING. MANUAL_REVIEW
EOI_REVIEW	PENDING	EOI_REVIEW	IS0902	Updated EOI details review required	PENDING. MANUAL_REVIEW
AWAIT_PASSPORT_DETAILS	PENDING	PENDING.AWAIT_PASSPORT_ DETAILS	IS1110	Awaiting passport details	–
AWAIT_DRIVERS_LICENCE_ DETAILS	PENDING	PENDING.AWAIT_DRIVERS_ LICENCE_DETAILS	IS1115	Awaiting drivers licence details	–
AWAIT_NATIONAL_ID_ DETAILS	PENDING	PENDING.AWAIT_NATIONAL _ID_DETAILS	IS1116	Awaiting national id details	–
AWAIT_GENDER_DETAILS	PENDING	PENDING.AWAIT_GENDER_ DETAILS	IS1117	Awaiting gender details	–
NO_ACTION_TAKEN	PENDING	CAPTURE	21	No action taken	–

REJECTED

ID	State	Reason	Response Code	Description	UI Filtered State
FAILED_EXTERNAL_ VERIFICATION	REJECTED	FAILED_EXTERNAL_ VERIFICATION	IS0191	Failed External EOI Data Sources verification	–
SECOND_SECRET_ REJECTED	REJECTED	SECOND_SECRET_ EJECTED	IS0403	Charge failed on second secret amount	–
UNSUPPORTED_OPERATION_ REJECTED	REJECTED	OPERATION_NOT_ SUPPORTED	IS0603	Transaction has been declined because operation is not supported	–
REJECTED_MAX_ATTEMPTS	REJECTED	MAX_ATTEMPTS	IS0604	Transaction has been declined because max attempts reached	–
UNSUPPORTED_SETTINGS_ CONFIGURATION	REJECTED	SETTINGS_CONFIGURATION	IS0605	Transaction has been declined because settings configuration does not support this operation	–
REJECTED_INVALID_ CARD_TOKEN	REJECTED	INVALID_CARD_TOKEN	IS0606	Transaction has been declined because card token provided cannot be resolved	–
REJECTED_INVALID_ RECURRING_DETAILS	REJECTED	INVALID_RECURRING_ DETAILS	IS0607	Transaction has been declined because recurring details cannot be resolved	–
UNSUPPORTED_CVV_LESS_ CARD_TOKEN_ONLY	REJECTED	CVV_LESS_CARD_ TOKEN_ONLY	IS0608	Transaction has been declined because CVV-Less operations are not supported	–
RISK_REJECTED	REJECTED	RISK_MANUAL_REJECTED	IS0622	Transaction has been declined after being flagged as high risk	REJECTED. MANUAL_REJECTED
RISK_AUTO_REJECTED	REJECTED	RISK_AUTO_REJECTED	IS0623	Transaction has been automatically declined after being flagged as high risk	REJECTED. AUTO_REJECTED
SCREEN_REJECTED	REJECTED	SCREEN_MANUAL_ REJECTED	IS0661	Transaction has been declined after being flagged for possible PEP/Sanction	REJECTED. MANUAL_REJECTED
SCREEN_AUTO_REJECTED	REJECTED	SCREEN_AUTO_ REJECTED	IS0665	Transaction has been automatically declined after being flagged for possible PEP/Sanction	REJECTED. AUTO_REJECTED
AML_REJECTED	REJECTED	SCREEN_AUTO_ REJECTED	IS0671	Transaction has been declined after being flagged for possible money laundering	REJECTED.AML_ MANUAL_REJECTED
AML_AUTO_REJECTED	REJECTED	AML_AUTO_REJECTED	IS0675	Transaction has been automatically declined after being flagged for possible money laundering	REJECTED.AML_ AUTO_REJECTED
MANUAL_REJECTED	REJECTED	MANUAL_REJECTED	IS1101	KYC registration manually rejected	–
KYC_AUTO_REJECTED	REJECTED	REJECTED. KYC_AUTO_REJECTED	IS1102	KYC registration automatically rejected	–
UPSTREAM_REJECTED	REJECTED	REJECTED. UPSTREAM_REJECTED	IS1103	Payment provider: Rejected	–
UPSTREAM_FAILURE	REJECTED	DECLINED. UPSTREAM_FAILURE	IS1200	Payment provider: Unexpected error	–
INVALID_REFER	REJECTED	INVALID_REFER	01	Refer to card issuer	–
INVALID_MERCHANT	REJECTED	INVALID_MERCHANT	03	Invalid merchant	–
INVALID	REJECTED	INVALID	06	Error	–
INVALID_CARD_NUMBER	REJECTED	INVALID_CARD_NUMBER	14	Invalid card number	–
INVALID_RESPONSE	REJECTED	INVALID_RESPONSE	20	Invalid response	–
LOST_CARD	REJECTED	LOST_CARD	41	Lost card, pick up (fraud account)	REJECTED. UPSTREAM_REJECTED
STOLEN_CARD	REJECTED	STOLEN_CARD	43	Stolen card, pick up (fraud account)	REJECTED. UPSTREAM_REJECTED
INSUFFICIENT_FUNDS	REJECTED	INSUFFICIENT_FUNDS	51	Insufficient funds	–
CARD_EXPIRED	REJECTED	CARD_EXPIRED	54	Expired card or expiration date is missing	–
SUSPECTED_FRAUD	REJECTED	SUSPECTED_FRAUD	59	Suspected fraud	REJECTED. UPSTREAM_REJECTED
EXCEEDS_APPROVAL_LIMIT	REJECTED	EXCEEDS_APPROVAL_ LIMIT	61	Exceeds approval amount limit	–
RESTRICTED_CARD	REJECTED	RESTRICTED_CARD	62	Restricted card (card invalid in this region or country)	–
EXCEEDS_FREQUENCY_LIMIT	REJECTED	FREQUENCY_LIMIT	65	Exceeds withdrawal frequency limit	–
NEGATIVE_CVV	REJECTED	NEGATIVE_CVV	82	Negative CAM, dCVV, iCVV, or CVV results	–
PAN_SCREENING_LOST_CARD	REJECTED	PAN_SCREENING_ LOST_CARD	PS41	Lost card, pick up (fraud account)	REJECTED. AUTO_REJECTED
PAN_SCREENING_STOLEN_CARD	REJECTED	PAN_SCREENING_ STOLEN_CARD	PS43	Stolen card, pick up (fraud account)	REJECTED. AUTO_REJECTED
PAN_SCREENING_FRAUD_CARD	REJECTED	PAN_SCREENING_ FRAUD_CARD	PS34	Pick up card (fraud account)	REJECTED. AUTO_REJECTED
PAN_SCREENING_PICKUP_CARD	REJECTED	PAN_SCREENING_ PICKUP_CARD	PS4	Pick up card	REJECTED. AUTO_REJECTED
PAN_SCREENING_ UNAUTHORIZED_CARD	REJECTED	PAN_SCREENING_ UNAUTHORIZED_CARD	PS36	Restricted card (Unauthorized use)	REJECTED. AUTO_REJECTED
PAN_SCREENING_ COUNTERFEIT_CARD	REJECTED	PAN_SCREENING_ COUNTERFEIT_CARD	PS81	Counterfeit card

DECLINED

ID	State	Reason	Response Code	Description	UI Filtered State
CARD_BLOCK	DECLINED	CARD_ISSUER_COUNTRY	IS0308	Card issuer country has been blocked by inclusions filters	–
BANK_EXCLUDED	DECLINED	CARD_ISSUER	IS0309	Card issuer has been blocked by inclusions filters	–
LOCATION_EXCLUDED	DECLINED	LOCATION_EXCLUDED	IS0312	Location is not enabled in Geo Inclusions list	–
OTP_TOKEN_DENIED	DECLINED	OTP_TOKEN_DENIED	IS0313	Invalid token	–
TOR_DETECTED	DECLINED	TOR_DETECTED	IS0317	Tor detected	–
KYC_THRESHOLD_EXCEEDED	DECLINED	KYC_THRESHOLD_ EXCEEDED	IS0318	KYC Threshold exceeded	–
CARD_TYPE_NOT_ALLOWED_FOR_KYC	DECLINED	DECLINED.CARD_TYPE_ NOT_ALLOWED_FOR_KYC	IS0319	The card provided cannot be used for KYC	–
SECRET_TOKEN_DENIED	DECLINED	SECRET_TOKEN_ DENIED	IS0404	Invalid secret	–
THREE_D_S_DENIED	DECLINED	FAILED_3DS_ AUTHENTICATION	IS0405	Failed 3-D Secure Authentication	–
THREE_D_S_NOT_ENROLLED	DECLINED	3DS_NOT_ENROLLED	IS0406	Card holder not enrolled into 3-D Secure	–

EXPIRED

ID	State	Reason	Response Code	Description	UI Filtered State
TRANSACTION_EXPIRED	EXPIRED	EXPIRED	IS0501	Transaction has expired	–

SUCCESS

ID	State	Reason	Response Code	Description	UI Filtered State
RISK_ACCEPTED	SUCCESS	RISK_MANUAL_ACCEPTED	IS0621	Transaction has been accepted after being flagged as high risk	SUCCESS.MANUAL_ACCEPTED
SCREEN_ACCEPTED	SUCCESS	SCREEN_MANUAL_ACCEPTED	IS0660	Transaction has been accepted after being flagged for possible PEP/Sanction	SUCCESS.MANUAL_ACCEPTED
MANUAL_ACCEPT	SUCCESS	MANUAL_ACCEPTED	IS0701	KYC registration manually accepted	–
SUCCESS	SUCCESS	COMPLETE	00	Approved and completed successfully	SUCCESS.COMPLETE

CANCELLED

ID	State	Reason	Response Code	Description	UI Filtered State
CANCELLED	CANCELLED	CANCELLED	IS0601	Transaction cancelled by user	–
OPERATOR_CANCELLED	CANCELLED	OPERATOR_CANCELLED	IS0602	Transaction cancelled by operator	–

FAILED

ID	State	Reason	Response Code	Description	UI Filtered State
NOT_SUPPORTED	FAILED	NOT_SUPPORTED	11	Not supported transaction request	–
INVALID_TRANSACTION	FAILED	INVALID_TRANSACTION	12	Invalid transaction	–
SYSTEM_MALFUNCTION	FAILED	UNEXPECTED_ERROR	96	System malfunction	–